Job Description

Company Description

SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 97,000 employees in 130 countries and operating a network of more than 2,400 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services.

Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.

Job Description

Primary Responsibilities:

• Training of lab personnel, daily operations of the lab, incoming sample processing, maintaining calibration of equipment
• Ensuring health and safety processes and procedures are followed, maintenance of a safe, ergonomically sound, professional work environment.
• Responsible for on time delivery of test reports free of errors and meet customer expectations. delivery of jobs
• Implement efficiency improvement, process improvement, and 5 S processes

Profile of the position (Responsibilities):

• Responsible for managing daily operations of the laboratory
• Oversee safety, ergonomics, maintenance, and cleanliness of department (including upgrades, repairs, etc.)
• Oversee implementation of SOPs for incoming sample processing in accordance with company policy
• Oversee/Ensure all processed documentation is complete and reviewed as required
• Ensure sample workflow from logistics meets the needs of the department
• Monitor special handling of identified clients
• Must be able to establish a positive work environment that actively encourages and supports employee involvement
• Identify, develop and implement process improvement plans.Have regularly scheduled staff meetings to ensure staff understands the expectations of company, clients and general safety in lab operations
• Track/enter time/attendance of employees
• Prepare month-end reports
• Investigates/resolves and responds to client complaints
• Responsible to ensure company policies are followed
• Responsible for training and development of staff
• Monitor on-going performance of employees; provide corrective action and counseling as required
• Effectively work with internal departments to resolve problems. Must have interpersonal skills to gain cooperation with other departments, and foster continuous improvements
• Strong written and spoken English skills, other languages will be an advantage
• Persuasive, diplomatic, but always to the point and a strong ability to sell a concept
• Hands-on, open-minded, proactive team player

Qualifications

EDUCATION AND EXPERIENCE

• College Degree Preferred with emphasis on Mechanical engineering background
• With 3-5 working experiences in Bike industry is preferable
• Bachelor’s degree desired but not required
• At least 3-4 years supervisory experience preferred
• Computer skills, MS Office applications
• The ability to effectively work with internal departments to resolve problems. Must have interpersonal skills and foster continuous improvements
• Must be flexible and available based on staffing requirements
• Demonstrate excellent organizational, communication, and interpersonal skills, and is able to manage client and employee concerns and expectations in a professional manner
• Capable of handling multiple priorities in a high-volume setting
• Able to organize projects within the department and with cross functional departments
• Strong communication and organizational skills
• Willing to work under pressure

Additional Information

Benefits

• Competitive salary.
• Comprehensive health, dental, and vision insurance for full time employees.
• Retirement savings plan.
• Continuous professional development and training opportunities.
• A dynamic, collaborative work environment.
• Access to cutting-edge cryptographic technology and tools.

Physical Demands of the Job

• Stand: Occasionally
• Move or traverse: Frequently
• Sit: Constantly
• Use hands: Constantly
• Reach with hands and arms: Occasionally
• Climb or balance: Occasionally
• Stoop, kneel, crouch or crawl: Occasionally
• Talk/hear: Constantly
• Taste/Smell: Occasionally
• Lift/carry/push or pull: Occasionally 30 lbs

Additional information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a callback.  Please note, this phone number is not for general employment information but is only for individuals who are experiencing difficulty applying for a position due to a disability.

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