Job Description

Job Title: Organizational Change Manager

Location: San Jose, CA
Job Type: Contract

Job Description:

We are seeking an experienced Organizational Change Manager to support and lead strategic change initiatives across our enterprise programs. The ideal candidate will have a strong background in change management methodologies and a proven ability to lead cross-functional collaboration, communication, and adoption strategies to drive business transformation.

Key Responsibilities:

Change Planning & Execution

• Define and execute end-to-end change management strategies aligned with business objectives.
• Conduct change impact assessments and develop appropriate engagement and readiness plans.
• Deliver all change components, including stakeholder engagement, communications, training, and reinforcement.

Stakeholder & Cross-Functional Collaboration

• Build strong relationships with executive sponsors, business leaders, program teams, and functional partners.
• Collaborate with IT and business teams to ensure alignment and integration of change efforts.
• Partner with Enablement, Field Readiness, and Business Change Management teams.

Communication & Training

• Develop and manage communications for various audiences using diverse media (email, PowerPoint, infographics, video).
• Assess training needs and support the development of user readiness materials.

Metrics, Reporting & Continuous Improvement

• Track and report key metrics (e.g., readiness indicators, adoption rates).
• Incorporate feedback and lessons learned to enhance change efforts.
• Provide post-implementation support (e.g., office hours, updated training, follow-up communications).

Qualifications:

• Minimum 5 years of experience in organizational change management.
• Experience leading people, process, and technology change initiatives.
• Strong understanding and practical application of change management principles and methodologies.
• Exceptional communication skills – written, verbal, and visual – across all formats and levels.
• Proven experience engaging cross-functional teams and driving end-user adoption.
• Strong collaboration skills across business and IT environments.
• Ability to influence without direct authority.
• Comfortable working in fast-paced, evolving environments with resilience and flexibility.
• Experience in tracking and reporting adoption metrics and change impact.
• Post-release support experience preferred.

Preferred Skills:

• Change Management Certification (e.g., Prosci, ACMP).
• Experience with Adobe Creative Suite (especially for visual storytelling).
• Intermediate or advanced graphic design skills.
• Familiarity with Field Technology and enterprise-scale programs.
• Proficiency with tools like SharePoint, Wiki platforms, and change enablement platforms.

Job Tags

Similar Jobs